Privacy Policy
Your privacy is our priority. Learn how we protect and handle your personal information.
Data Protection
GDPR and international privacy law compliance
Secure Storage
Enterprise-grade encryption and security measures
Transparency
Clear information about data collection and usage
User Control
You maintain control over your personal information
Data We Collect
Understanding what information we collect and why it's necessary for our export services
Personal Information
- Name, email, phone number
- Business address and details
- Job title and company role
- Communication preferences
Business Data
- Product specifications
- Trade documentation
- Financial information
- Shipping preferences
Technical Data
- IP address and location
- Browser and device info
- Website usage patterns
- Cookie preferences
Communication Records
- Email correspondence
- Phone call records
- Meeting notes
- Support interactions
Privacy Details
Comprehensive information about how we handle your personal data
1. Information We Collect
We collect information you provide directly (contact details, business information, product specifications), automatically through our website (cookies, usage data, IP addresses), and from third parties (credit checks, trade references) as necessary for export operations.
2. How We Use Information
Your information is used to provide export services, process transactions, communicate with you, comply with legal requirements, improve our services, and maintain security. We never sell your personal information to third parties for marketing purposes.
3. Information Sharing
We share information only with trusted partners necessary for export operations (logistics providers, customs agents, banks), legal authorities when required by law, and service providers under strict confidentiality agreements.
4. Data Security
We implement enterprise-grade security measures including encryption, secure servers, access controls, and regular security audits. All data transmission is encrypted using SSL/TLS protocols and stored in secure, monitored facilities.
5. Data Retention
We retain your data for as long as necessary to provide services and comply with legal obligations. Business records are kept for 7 years as required by trade regulations. You can request data deletion subject to legal requirements.
6. International Transfers
As an export company, we may transfer data internationally for trade operations. All transfers comply with applicable data protection laws and include appropriate safeguards such as standard contractual clauses.
7. Your Rights
You have rights to access, correct, delete, and port your data. You can opt-out of marketing communications, request data processing restrictions, and file complaints with supervisory authorities. Contact us to exercise these rights.
8. Cookies & Tracking
We use essential cookies for website functionality, analytics cookies to improve user experience, and marketing cookies for relevant advertising. You can control cookie settings through your browser preferences.
Contact Our Privacy Team
If you have questions about this privacy policy, want to exercise your data rights, or need to report a privacy concern, please contact our dedicated privacy team.
Your Privacy Matters
We're committed to protecting your privacy while providing excellent export services.