Terms of Service
Legal terms and conditions governing our export services and business relationships.
Legal Compliance
All operations comply with international trade laws and regulations
Data Protection
Your business information is protected with enterprise-grade security
Dispute Resolution
Clear procedures for addressing concerns and resolving issues
Regular Updates
Terms are reviewed and updated to reflect current regulations
Terms & Conditions
Please read these terms carefully before engaging our export services
1. Acceptance of Terms
By accessing and using CargoMama's website, services, and entering into any export agreements with us, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. These terms constitute a legally binding agreement between you and CargoMama.
2. Export Services
CargoMama provides export services including but not limited to product sourcing, quality control, documentation, logistics coordination, and international trade facilitation. All services are subject to availability and applicable international trade regulations.
3. Client Responsibilities
Clients must provide accurate product specifications, comply with all applicable laws, maintain required licenses, and pay all agreed fees on time. Clients are responsible for ensuring their products meet destination country requirements.
4. Payment Terms
Payment terms are agreed upon for each transaction. Standard terms include advance payment or Letter of Credit. All payments must be made in the agreed currency and timeline. Late payments may incur additional charges as specified in individual agreements.
5. Quality Assurance
We maintain strict quality control measures and provide quality certificates. However, clients should inspect goods before shipment. Claims for quality issues must be raised within 48 hours of delivery with supporting documentation.
6. Limitation of Liability
CargoMama's liability is limited to the value of the goods in transit. We are not liable for indirect, consequential, or punitive damages. Our maximum liability shall not exceed the total value of the specific transaction in question.
7. Force Majeure
Neither party shall be liable for delays or failures in performance resulting from circumstances beyond reasonable control, including natural disasters, government actions, strikes, or other unforeseeable events.
8. Confidentiality
All business information, pricing, and trade details shared between parties shall remain confidential. This obligation continues even after termination of business relationships and applies to all employees and representatives.
Additional Information
Governing Law
These terms are governed by the laws of India and the International Chamber of Commerce (ICC) rules for international trade. Any disputes shall be resolved through arbitration in accordance with ICC arbitration rules.
Modifications
CargoMama reserves the right to modify these terms at any time. Clients will be notified of significant changes, and continued use of our services constitutes acceptance of modified terms.
Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be replaced with a valid provision that most closely reflects the original intent.
Contact Information
For questions about these terms or our services, please contact our legal department at legal@CargoMama.com or use our contact form. We respond to all inquiries within 48 hours during business days.
Ready to Start Trading?
By proceeding with our services, you agree to these terms and conditions.